By using www.torontoinfotech.ca, you agree to the following Terms and Conditions. Please read them carefully.
1. Products and Warranty
- All laptops sold are refurbished and include a 1-year warranty (excluding physical screen damage or accidental damage).
- Product specifications, availability, and pricing are subject to change without notice.
- Warranty claims must be submitted with proof of purchase. We reserve the right to inspect and verify claims before issuing a replacement or repair.
2. Order Processing & Shipping
- Orders are processed within 1–3 business days.
- We ship within Canada and provide tracking information once the order is dispatched.
- Customers are responsible for ensuring correct shipping information. We are not liable for delays due to incorrect address entry.
3. Returns & Refunds
- Returns are accepted within 15 days of delivery for any functional defect or dissatisfaction.
- Items must be returned in original condition with packaging.
- Return shipping costs are the responsibility of the customer unless the product was defective or incorrect.
- Refunds are processed within 5–7 business days of receiving the returned product.
4. Limitation of Liability
Toronto Infotech is not responsible for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.
5. Support Services
Our support team is available during business hours to assist with product issues and technical guidance. We offer a 4-hour SLA for registered small business clients under our IT support service plans.
6. Use of Website
- You agree not to misuse the website or its content.
- All site content, including images and text, is the intellectual property of Toronto Infotech and may not be used without permission.
7. Governing Law
These Terms are governed by the laws of the Province of Ontario and applicable Canadian law.